Stratasys Sets Regional Industry Benchmark for Customer Satisfaction in 3D Printing

Stratasys Asia Pacific, a leading manufacturer of 3D printers, has recently announced that it has received high scores (4.1 out of 5) in Asia-Pacific and Japan Region, on the global Stratasys Customer Satisfaction Survey for 2012.


Jonathan Jaglom, General Manager, Asia Pacific & Japan of Stratasys, says: “These are record highs for customer satisfaction industry-wide. We are honored that our customers have placed us among the leaders for 3D printing in this region when it comes to customer satisfaction for technology, support and service,” and added: “We are committed to offering leading edge technology and world-class support services, assisting customers to realize quick return on investment, thus ensuring high level of customer satisfaction.”


Hongtao Wu, Senior Engineer of FAW-Volkswagen Automotive Company Ltd., said: “Stratasys has provided us with outstanding technology for enterprise 3D printing,” and added: “We’ve been a customer of Stratasys for many years and Stratasys 3D Printing technology has helped us create and test prototypes which match customer requirements better and more quickly than with traditional methods. 3D Printing enables shorter design cycles, increase innovation, and faster time-to-market. Maintenance of the printer has been fuss-free, and our local Stratasys partner has always been responsive.”


Stratasys seems to continue to strive for service excellence by listening attentively to the customers’ needs and acting according to their feedback.


Source: Stratasys Asia Pacific.

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